FAQ ABOUT iSUP?
Q: HOW LONG DOES IT TAKE TO INFLATE AN BOARD?
A:The Vachan electric SUP pump sold specifically on the Vachan website is specially adapted to inflate any Vachan board. It connects to a 12V car plug and inflates the boards to 15 PSI in approximately 10-12 minutes.
Q: CAN I KEEP MY BOARD INFLATED?
A:Absolutely, we keep our displays inflated for several months at a time and they never lose any air. If you choose to leave the board in direct sunlight for an extended period of time it is recommended that you deflate the board to prevent over-expansion as this is not covered under the warranty.
Q: WHAT IS THE RECOMMENDED PSI FOR Vachan BOARDS?
A:The recommended pressure is 15 PSI. VACHAN boards can hold up to 20 PSI however you will not gain much in terms of performance and rigidity by inflating the board over 15 PSI.
Q:Are the fins included?
A:Yes, all the fins are included in each board package and all fins are fully removable. The package comes with one center fin and two side fins.
Q: Does it come with a paddle?
A: YES. You can choose from two kinds of paddles. One is 3-piece adjustable carbon fiber paddle. The other is 3-piece adjustable aluminium alloy paddle.
Q: Can I get a discount if I buy multiple boars?
A:Yes, we do offer a multiple boards discount. If you want to purchase more boards please contact us.
Q:What is an action mount?
A: Some of our boards come with action mounting points which are small screws that allow for accessories to stay mounted on the board. Such as cup holder, camera mounts, phone mounts, rod holders and more!
Q:I already have the accessories that come with the board. Can I buy the board only?
A:Unfortunately, the boards are sold only as bundles and we cannot take them apart to sell only part of the a bundle.
Q: How to deflate and roll up my board?
A: Start by making sure the valve area is dry so that water will not get inside the board.
Press down and hold the valve pin button for 2 seconds under the valve cap the air will rush out loudly for a few seconds so be prepared! Allow the air to escape for a minute or two. Make sure the air valve is left open and start at the nose and roll it as tight and straight as possible.Then once you get to the air valve, you will want to close the valve so that no air gets back into the board, and the put the strap around it.
Q:Winter is coming, how do you suggest I store my board?
We recommend storing it completely dry, rolled up in the bag, stored in a location away from the places such as a garage or shed.